Privacy Policy
Privacy Policy
This Website collects some Personal Data from its Users.
This document contains a section dedicated to Californian consumers and their privacy rights .
This document can be printed using the print command in the settings of any browser.
Policy Summary
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Access to accounts on third-party services
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Stripe Account Access
Personal Data: various types of Data as specified in the privacy policy of the service
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Comment on content
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Facebook Comments
Personal Data: Cookies; Usage data
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Contact the User
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Mailing list or newsletter
Personal Data: CAP; city; surname; email; address; name; phone number; gender
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Contact form
Personal Data: city; email; first name; last name; phone number; ZIP code
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Payment Management
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PayPal and Stripe
Personal Data: various types of Data as specified in the privacy policy of the service
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Tag Management
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Google Tag Manager
Personal Data: Usage Data
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Data collection and online survey management
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Facebook Lead Generation Ads
Personal Data: CAP; city; surname; email; address; name; telephone number
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Interaction with live chat platforms
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Facebook Messenger Customer Chat
Personal Data: Cookies; Data communicated while using the service; Usage data
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Interaction with social networks and external platforms
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Facebook Like button and social widgets and PayPal button and widgets
Personal Data: Cookies; Usage data
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SPAM Protection
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Akismet
Personal Data: various types of Data as specified in the privacy policy of the service
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Google reCAPTCHA
Personal Data: Cookies; Usage data
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Advertising
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Google AdSense
Personal Data: Cookies; Usage data
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Registration and authentication
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WordPress.com Single Sign On
Personal Data: various types of Data as specified in the privacy policy of the service
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Registration and authentication provided directly by this Website
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Direct registration
Personal Data: city; company name; email address; first name; last name; phone number; province; VAT number; ZIP code; Tax ID; billing address
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Remarketing and behavioral targeting
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Remarketing Google Ads and Facebook Remarketing
Personal Data: Cookies; Usage data
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Platform and hosting services
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WordPress.com
Personal Data: various types of Data as specified in the privacy policy of the service
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Statistics
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Google Analytics and Google Analytics with anonymized IP
Personal Data: Cookies; Usage data
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Facebook Analytics for Apps
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
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Content and functionality performance testing (A/B testing)
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Google Optimize and Google Optimize 360
Personal Data: Cookies; Usage data
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Viewing content from external platforms
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YouTube Video Widget, Google Site Search with AdSense, Google Site Search, Google Maps Widget and Instagram Widget
Personal Data: Cookies; Usage data
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Google Fonts
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
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Font Awesome
Personal Data: Usage Data
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Further information on Personal Data
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Analysis of User Data and Predictions (“Profiling”)
The Owner may process the usage data collected through this Website to create or update user profiles. This type of processing allows the Owner to evaluate choices, preferences and behavior of the User for the purposes specified in the respective sections of this document.
User profiles can also be created using automated tools, such as algorithms, which can also be offered by third parties. To obtain further information on the profiling activity, the User can refer to the respective sections of this document.
The User has the right to object to such profiling activity at any time. To learn more about the User's rights and how to exercise them, the User can refer to the section of this document relating to User rights. -
Personal Data collected through sources other than the User
The Owner of this Website may have legitimately collected Personal Data relating to the User without his involvement, drawing on sources provided by third parties, in accordance with the legal bases described in the section relating to the legal bases of the processing.
If the Owner has collected Personal Data in this way, the User may find specific information regarding the sources in the respective sections of this document or by contacting the Owner. -
User identification via universally unique identifier (UUID)
This Website may track Users by saving the so-called "universally unique identifier" (UUID) for statistical analysis purposes or to store Users' preferences. This identifier is generated with the installation of this Application, it is not deleted when the Application is closed or updated but is permanently removed only if the User decides to uninstall the Application from their device. If the application is reinstalled, a new UUID is generated.
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Unique device identification
This Website may track Users by saving a unique identification code of their device, for statistical purposes or to store User preferences.
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Push notifications
This Website may send push notifications to the User to achieve the purposes described in this privacy policy.
In most cases, Users may choose not to receive push notifications by consulting their device settings, such as notification settings for mobile phones, and then changing those settings for this Website or for some or all applications on the device in question.
Users should be aware that disabling push notifications may negatively impact the use of this Website. -
Push notifications based on the User's geographic location
This Website may use the User's geographic location to send push notifications in order to achieve the purposes described in this privacy policy.
In most cases, Users can choose not to receive push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all applications on that device.
Users should be aware that disabling push notifications may negatively impact the use of this Website.
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Push notifications for direct marketing
This Website may send push notifications to the User for direct marketing purposes (in order to offer services and products provided by third parties or unrelated to the service or product provided by this Website).
In most cases, Users may opt out of receiving push notifications by visiting their device settings, such as notification settings for mobile phones, and then changing those settings for this Website, or for all applications on that device.
Users should be aware that disabling push notifications may negatively impact the use of this Website.
In addition to the applicable device settings, the User may also avail himself of the rights described in the relevant section of this privacy policy.
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Contact information
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Data Controller
Gielle srl
Via Vincenzo Capelli, 6
20124 MILAN (MI)
ITALYOwner's email address: customerservice@gielleitalia.com
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Full Policy
Data Controller
Gielle srl
Via Vincenzo Capelli, 6
20124 MILAN (MI)
ITALY
Owner's email address: customerservice@gielleitalia.com
Types of Data collected
Among the Personal Data collected by this Website, either independently or through third parties, there are: Cookies; Usage Data; email address; first name; last name; phone number; ZIP/Postal code; gender; city; address; VAT number; company name; Fiscal Code; province; billing address; street number; Data communicated while using the service.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he/she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.
Method and place of processing of the collected data
Treatment methods
The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be allowed to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects (“opts-out”) to such processing. However, this does not apply when the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
- processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
- processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
- processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.
However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Place
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section concerning the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect the Data.
The User can verify whether one of the transfers described above is taking place by checking the section of this document relating to the details on the processing of Personal Data or by asking the Owner by contacting him at the contact details provided at the beginning.
Retention period
The Data is processed and stored for the time required by the purposes for which it was collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.
Purpose of the Processing of Collected Data
The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Analytics, Contacting the User, Interaction with external social networks and platforms, Access to third-party accounts, Handling payments, Tag Management, SPAM protection, Advertising, Registration and authentication, Registration and authentication provided directly by this Website, Remarketing and behavioral targeting, Platform services and hosting, Content performance and functionality testing (A/B testing), Displaying content from external platforms, Content commenting, Interaction with live chat platforms and Managing data collection and online surveys.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Further information on Personal Data
User Rights
Users may exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
- revoke consent at any time. The User may revoke the consent to the processing of his/her Personal Data previously expressed.
- object to the processing of your Data. The User may object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
- access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and request rectification. The User can verify the accuracy of his/her Data and request its updating or correction.
- obtain limitation of processing. When certain conditions apply, the User may request the limitation of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than their conservation.
- obtain the deletion or removal of your Personal Data. When certain conditions apply, the User may request that the Owner delete their Data.
- receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain the transfer without hindrance to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
- to lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing without providing any justification. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise your rights
To exercise User rights, Users may direct a request to the Owner's contact details indicated in this document. Requests are filed free of charge and processed by the Owner as soon as possible, in any case within one month.
Cookie Policy
This Website uses Cookies and other Identifiers. To learn more, the User can consult the Cookie Policy .
More information about the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Response to “Do Not Track” requests
This Website does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Information for Californian consumers
This part of the document integrates and completes the information contained in the rest of the privacy policy and is provided by the company that manages this Website and, if applicable, by its parent company and its subsidiaries and affiliates (for the purposes of this section collectively referred to as “we”, “us” or “our”).
The provisions contained in this section apply to all Users who are considered consumers residing in the state of California, United States of America, according to the “California Consumer Privacy Act of 2018″ (such Users are referred to below simply as “you”, “your”, “yours” or “yours”), and, for such Users, these provisions prevail over any other possibly divergent or conflicting provisions contained in this privacy policy.
This part of the document uses the term “personal information” as defined in the California Consumer Privacy Act (CCPA).
Categories of personal information collected, disclosed or sold
This section summarizes the categories of personal information that we have collected, disclosed or “sold” under the CCPA and the purposes for which we process them. You can find detailed information on these activities in the section called “Detailed information on the processing of Personal Data” in this document.
Information we collect: The categories of personal information we collect
We have collected the following categories of personal information about you: identifiers, commercial information, biometric information and internet information.
We will not collect additional categories of personal information without first notifying you of a new notice.
How we collect information: What are the sources of the personal information we collect?
We collect the above categories of personal information, either directly or indirectly, from you when you use this Website.
For example, you directly provide your personal information when you submit requests via any forms on this Website. You also provide personal information indirectly when you navigate this Website, as personal information about you is automatically observed and collected. Finally, we may collect your personal information from third parties that work with us in connection with the Service or with the functioning of this Website and features thereof.
How we use the information we collect: sharing and disclosing your personal information with third parties for a business purpose.
We may disclose your personal information to third parties for business and service purposes. In this case, we enter a written agreement with such third party that requires the recipient to both keep the personal information confidential and not use it for any purpose(s) other than those necessary for the performance of the agreement.
We may also disclose your personal information to third parties when you ask or authorize us to do so in order to provide you with our Service.
For further information on the purposes of the processing, please consult the relevant section of this document.
Sale of your personal information
For purposes of this document, the term “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer's personal information by the business to another business or a third party, for monetary or other valuable consideration.”
This means that, for example, a sale can occur whenever an application publishes advertisements, performs statistical analyses on its traffic or views, or simply uses tools such as social network plug-ins and similar tools.
Your right to opt out of the sale of your personal information
You have the right to opt out of the sale of your personal information. This means that whenever you request us to stop selling your data, we will abide by your request.
Such requests may be made freely, at any time, and without submitting any verifiable request, simply by following the instructions below.
Instructions to opt out of the sale of personal information
If you would like further information or exercise your right to opt-out in relation to all the sales carried out by this Website, both online and offline, you can contact us using the contact details provided in this document.
What are the purposes for which we use your personal information?
We may use your personal information to enable the proper functioning of this Website and its features (“operational purposes”). In such cases, your personal information will be processed in a manner appropriate and proportionate to the purposes for which it was originally collected and strictly within the limits of compatible purposes.
We may also use your personal information for other reasons, such as for commercial purposes (as indicated in the section “Detailed information on the processing of Personal Data” within this document), as well as for complying with the law and defending our rights before the competent authorities when our rights or interests are threatened or when we suffer damage.
We will not use your personal information for different, unrelated, or incompatible purposes without notifying you of a new policy.
Your California Privacy Rights and How to Exercise Them
Right to know and portability
You have the right to know the following:
- the categories and sources of the personal information that we collect about you, the purposes for which we use your personal information and with whom such information is shared;
- In case of sale or disclosure of personal information to third parties for a business purpose, we will provide you with two separate lists in which we will disclose:
- for sales, the categories of personal information disclosed to each category of recipient; and
- for disclosure to third parties for a business purpose, the categories of personal information obtained by each category of recipient;
The information above will be limited to personal information collected or used in the past 12 months.
If we deliver our response electronically, the information enclosed will be “portable”, i.e. delivered in an easily usable format to enable you to transmit the information to another entity without hindrance – provided that this is technically feasible.
Right to request deletion of your personal information
You have the right to request the deletion of any of your personal information, subject to exceptions set forth by law (such as, by way of example and not limited to, where the information is used to identify and repair errors on this Website, to detect security incidents, to protect against fraudulent or illegal activities, to exercise certain rights, etc.).
If no legal exception applies, following the exercise of your right, we will delete your personal information and direct any of our service providers to do the same.
How to exercise your rights
To exercise the rights described above, you need to submit a verifiable request to us by contacting us using the details provided in this document.
In order to respond to your request, it is necessary for us to be able to identify you. Therefore, you can only exercise the above rights by submitting a verifiable request which must:
- provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;
- describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We will not respond to any request if we are unable to verify your identity and therefore confirm that the information in our possession actually relates to you.
If you cannot personally submit a verifiable request, you may authorize a person registered with the California Secretary of State to submit a verifiable request on your behalf.
If you are an adult, you can make a verifiable request on behalf of a minor under your parental authority.
You can submit a maximum of 2 requests in a 12-month period.
How and when will we handle your request?
We will confirm receipt of your request within 10 days and provide information on how we will process it.
We will respond to your request within 45 days of receiving it. If we need more time, we will explain why and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.
Our communications will cover the preceding 12 month period.
If we deny your request, we will explain the reasons for our denial.
We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee, or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind it.